Operations Manager

Organisation: Feedback (previously known as Feeding the 5000)
Salary: £28,000 – £32,000 pro rata, depending on experience
Location: East London
Hours: Either
Position type: Paid
Contract: Fixed Term Contract
Closing date: Mon 10 March 14

Salary: £28000 – £32000 pro rata, depending on experience
Days: 3 or 4 days per week, to be negotiated with successful candidate
Duration: Initially a 1 year contract with strong possibility of becoming permanent after the first year
Location: a bright and creative office in Dalston, East London

About Feedback (previously known as Feeding the 5000)

Feedback is a far-reaching campaigning organisation founded by food waste campaigner Tristram Stuart. Our aim is to inspire the global community to enact the positive solutions to the problem of food waste. We work with governments, businesses and civil society at international level to catalyse change in social attitudes and demonstrate innovative solutions to tackle food waste at the global scale.

A micro-organisation that punches far above its weight, with dramatic campaign achievements both in the UK and abroad, Feedback is a partner of the United Nations Environment Program and the European Commission’s EU FUSIONS project. Feedback combats food waste in ways that inspire the global community, combining this mass mobilisation with rigorous, hard-hitting research. We have instigated systematic change at every level, demonstrating that a small group of people can transform a previously ignored issue into a global priority.

Feedback is behind a number of campaigns including Feeding the 5000 (www.feeding5k.org), Gleaning Network UK and The Pig Idea (www.thepigidea.org).

We are a newly established and dynamic charity at an exciting time of growth and are looking for a driven, dynamic and highly organised individual to join us as Operations Manager.

About the role

The Operations Manager’s responsibilities will cover a number of broad areas critical to the rapid growth and future success of Feedback. The successful candidate will be an exceptional strategist, fundraiser and financial manager, hands on with the organisation’s finances and will be responsible for ensuring the current and future financial and wider operational well-being of Feedback.

The Operations Manager will report to Feedback’s Managing Director and participate in the senior management team.

This is a wide-ranging and fast paced role calling for a wide set of skills. We do not expect in-depth experience in all of them, but a sound background and experience in strategic financial management and/or fundraising, with a convincing balance of the other skills required is essential. We believe that a person with initiative and drive as well as a positive, generous and can-do attitude, will be key for this role.

The role is divided into the following distinct but interrelated parts:

Strategic financial management (40%)

  • Manage and have a strategic overview of the organisation’s finances
  • Be the key interface between trustees and executive management on financial matters and provide effective advice on major financial issues
  • Overall responsibility for budget preparation and management
  • Overall responsibility for developing and maintaining efficient financial systems
  • Ensure that project leads fully understand key financial issues
  • Keep abreast of financial and legal developments across the charity sector

Fundraising (40%)

  • Develop and deliver a successful fundraising strategy for Feedback
  • Work with senior management and staff across Feedback to produce compelling and successful fundraising bids
  • Keep track of and identify new opportunities for fundraising for core and project funding from a range of sources, including trusts and charitable foundations; European, national and local government; innovation funds; individual and major donors
  • Explore and execute new fundraising methods, including fundraising events and online tools
  • Prepare funding reports for review by Feedback’s Board of Trustees
  • Maintain excellent relationships with existing and potential supporters

Human Resources (15%)

  • Develop and execute an appropriate HR policy framework to guide the charity’s HR and operational processes with staff well-being as the ultimate goal
  • Management and strategic overview of HR functions – including remuneration, employee training and development programmes according to Feedbacks’ employee friendly values
  • Oversee the recruitment of staff ensuring compliance with equal opportunities policies

Other responsibilities (5%):

  • Management of services and processes that support the core business of Feedback, ensuring the most suitable working environment for its employees
  • Management and overall strategy of IT systems, including managing IT consultants
  • Management and strategic overview of office administration and health and safety

Essential experience:

  • Demonstrable experience in strategic financial management (2 years)
  • Demonstrable experience of successful fundraising from any of – but not exclusive to – the following sources: charitable trusts and foundations; individual and major donors; government or European funding
  • Experience of project management
  • Proven experience of budget preparation, setting and monitoring and financial forecasting
  • Proven experience in direct management/supervision of staff and/or volunteers

Desirable experience:

  • Experience of working in a startup or in small and dynamic organisations (ideally in the charity or social enterprise sector)

Essential skills and attributes:

  • Ability to think strategically about ensuring financial sustainability
  • Excellent organisational and analytical skills
  • Excellent writing skills for a variety of audiences
  • Positive approach to problem solving
  • Excellent person management skills and ability to support, motivate and develop working relationships with people at all levels
  • Strong interpersonal skills (presentational; listening; influencing; diplomacy)
  • Ability to work effectively as member of a team
  • Ability to prioritise in a fast paced environment and manage a varied and complex workload
  • A commitment to the objectives and core values of Feedback

Qualifications and Knowledge:

  • Degree or equivalent qualification
  • Solid understanding of best practice in respect to both financial and operational management
  • An MBA or recognised financial qualification is not essential but will be an advantage
  • Foreign languages are an advantage but not essential

Application process

Please send a CV and covering letter (one page maximum) to jobs@feeding5k.org. Deadline for applications is Monday 10th of March at 9am. Late applications will not be considered.

Given the high number of applications we receive, we regret not to be able to respond to all candidates. Only shortlisted candidates will be contacted.

For further information click here.

Charity Number: 1118616 | Company Number: 4323551